Following the UK Government guidance, Fairfield BMW, MINI and Fairfield Billericay will remain open.

KEEPING YOUR CAR ON THE ROAD.

Due to the most recent UK Government guidelines, we want our customers to be aware that Fairfield will remain open.

We will endeavor to support as many of our customers as we can over this period, our teams will be available to respond to all enquiries and answer any questions you may have.

We’ve put changes in place to ensure that you and our teams are protected, so that we can continue to deliver the peace of mind that’s at the heart of our servicing promise.

Please see below how we are keeping you on the road from the morning of the 5th November until restrictions are lifted:

AFTERSALES

Our Aftersales department (Servicing, M.O.T, Parts, and Bodyshop Repairs) will continue to be operational as normal. As the health and safety of our customers are our top priority, we will continue to follow UK guidelines with social distancing measures, protective screens, face masks, key drop-off and cashless payments which have been in place for the last few months.

RETAIL SALES (Online only)

Even though our showrooms will be physically closed from the 5th November our sales team will still be working onsite to answer any enquiries by phone or email and be able to sell cars remotely with the aid of video presentations. Customers can collect a car that has been purchased and our sales team will be here to facilitate and handover, again following social distancing measures in a Covid-Safe environment.

Therefore, Fairfield is still fully operational with the only difference being, our lovely showrooms with the warm welcome from our showroom host and refreshments station will not be available, we will be up a running as soon as the government allows.

From all of us at Fairfield, we must take this time to thank you for your patience and support. As a business, we will continue to adapt optimally in these uncertain times to ensure we continue to deliver our excellent service in a safe environment for our valued customers.

Please keep safe, healthy and positive during these difficult times, For all enquiries please book online or call our main switchboard on: 01702 420111.


Peter Dodson

Head of Business

Fairfield Motor Group